Shipping & Returns

What are my delivery / shipping options?

South Africa
We ship all orders using a courier service (UTI-Sun Couriers) using the economy option without insurance. Please specify if you would like to insure your package or have it delivered with the express option. 

How long does delivery take?

Courier delivery takes about 3 working days. We dispatch all orders, unless otherwise stated within two working days of receiving payment confirmation. If you pay via bank transfer or cash deposit please forward us proof of payment to sales@pureskincare.co.za or you can fax it to us 086 666 2886 to speed up your delivery.

Courier costs:

Order value less than R900 = R80 (Economy Courier Service) 
Order value R1200 and up = Free (Economy Courier Service) 

Botswana, Mozambique, Nigeria, Namibia and Zimbabwe
We ship all orders using EMS without insurance. Please specify if you would like to insure your package. You are responsible for custom duties in the receiving country.
EMS Shipping option cost is R 350

How long does delivery take?

EMS delivery takes about 10 working days. We dispatch all orders, unless otherwise stated within two working days of receiving payment confirmation. If you pay via bank transfer or cash deposit please forward us proof of payment to sales@pureskincare.co.za or you can fax it to us 086 666 2886 to speed up your delivery.
Late Deliveries:

Unforeseen circumstances e.g. adverse weather, closed roads, strikes etc. could prolong the delivery time. However if your delivery has not been delivered after the estimated times shown above, please contact us with your order number so that we can follow up on the matter.
Late delivery is not a ground for refund or cancellation of the order.